The flat-back buy back! Ikea will purchase its used furniture in exchange for vouchers worth up to 50% of the original price – and resell the pieces as second-hand bargains

  • Ikea is launching a Buy Back scheme to encourage ‘circular’ shopping habits
  • Customers will be encouraged to sell back furniture in exchange for store credit
  • The used furniture will be sold second-hand to customers, reducing waste
  • Store credit is worth up to 50% the original price and quote is generated online 

Ikea is launching a buy back scheme that will allow customers to sell used furniture in exchange for store credit. 

The Swedish flat-pack furniture giant will give participating shoppers vouchers worth up to 50 per cent of the original value, depending on the condition of the piece. 

In turn, shoppers will be able to buy the returned items second-hand, allowing them to save money on the cost of furniture and reduce the amount of waste.

The Buy Back scheme will be introduced into UK and Irish stores from 27 November.  

The Swedish flat-pack furniture giant will give participating shoppers vouchers worth up to 50 per cent of the original value, depending on the condition of the piece. Stock image

In order to participate, customers will fill out an online form on the Ikea website. 

The tool will automatically generate a preliminary offer and customers will then be invited to bring the fully assembled product and preliminary offer to the Returns & Exchanges desk at their nearest Ikea store. 

If the piece meets the requirements, the customer will be given a refund card with no expiry date.

How does the Ikea Buy Back scheme work? 

  • Customers fill out an online form to generate an initial quote 
  • Eligible returns will be invited to bring the furniture into store, along with the quote 
  • A refund card will be produced, worth up to 50% the original price 
  • The returned item will be re-sold in the As-Is Are of the store 

Furniture that is being returned ‘as new’, (no scratches) will be worth 50 per cent of the original price; ‘very good’ (with minor scratches) will be worth 40 per cent of the original price and ‘well used’ (several scratches) will be worth 30 per cent of the original price.  

Products eligible for the buy back scheme include dressers, bookcases, chests of drawers and dining tables and desks. 

Items will then be resold as second-hand in the As-Is Area of stores (previously known as Bargain Corner). Anything that cannot be resold will be recycled.  

Peter Jelkeby, Country Retail Manager and Chief Sustainability Officer IKEA UK & Ireland, commented: ‘Sustainability is the defining issue of our time and IKEA is committed to being part of the solution to promote sustainable consumption and combat climate change. 

‘With the launch of Buy Back we are giving a second life to many more IKEA products and creating more easy and affordable solutions to help people live more sustainably. 

‘It is an exciting step forward in our journey towards becoming a fully circular and climate positive business by 2030.’

Products eligible for the buy back scheme include dressers, bookcases, chests of drawers and dining tables and desks. Pictured, the VEDBO dining table

Hege Sæbjørnsen, Country Sustainability Manager at IKEA UK & Ireland, added: ‘The IKEA vision has always been to create a better everyday life for the many people, which right now means making sustainable living easy and affordable for everyone. 

‘Being circular is a good business opportunity as well as a responsibility, and the climate crisis requires us all to radically rethink our consumption habits.

‘Currently, 45 percent of total global carbon emissions come from the way the world produces and uses everyday products, so Buy Back represents an opportunity to address unsustainable consumption and its impact on climate change.’

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