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Marks & Spencer has continually updated safety rules in line with government guidance. The retailer has shared an update on the measures in place when stores in England reopen tomorrow.

All Marks & Spencer branches in England are set to reopen tomorrow as coronavirus lockdown restrictions ease.

While Foodhalls – and large M&S branches which included Foodhalls – did not close, other branches in England shut last month.

As stores open, M&S has extended opening hours in more than 400 stores to give customers more time to browse.

This month, selected branches will be open until midnight.

The retailer has also updated the safety measures in place in stores to observe while Christmas shopping.


The retailer has installed a robust cleaning process in place in all stores.

All branches also have signs in place to encourage shoppers to observe social distancing rules and wear a face covering.

Hand sanitising stations are installed in all stores and will return when stores open with a festive makeover.

Christmas hand sanitising stations will start to appear in stores and will be available in two scents – apple and cinnamon and gingerbread.

Contact-free delivery

Online shopping has become more popular this year as coronavirus guidance continues to change.

M&S will now offer contact-free delivery for those who are shopping online.

Free Click & Collect is also available in 600 stores, no matter how much you spend.

Mobile Pay Go

When visiting stores, customers and staff will be kept safe by protective equipment in place at checkouts.

Shoppers also have the option to shop completely contact-free and skip the checkout all together.

The retailer has introduced the Mobile Pay Go app where those shopping simply scan their items as they go.

Shoppers then pay on the app which means they skip going to a checkout altogether.

M&S Retail operations and property director Sacha Berendji said: “Our store teams have been incredible throughout this time, and this Christmas season they’re stepping up again to keep everyone safe, and to help keep Christmas special.

“After this year, we know customers want to deliver the magic for their loved ones – from the food they love to the perfect thoughtful gift – so we want to play our part to make shopping easier.

“This Christmas, in addition to our extensive hygiene measures, we’re offering our longest-ever opening hours and important new services like ‘Sparks Book and Shop’, whilst still delivering the festive feeling and inspiration customers are after in our shops.”

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