BRITISH Airways customers have complained that they are unable to check in online or even access their bookings via the website.

Travellers have been venting their frustration on social media this morning, with some people finding that their flight details had completely vanished.

One customer called Finn Toner said: “Hello, I need to cancel a flight to Frankfurt on Wednesday. The website and app won’t let me log in to manage my booking and I can’t get any answer on the call number.”

Another called David Hennemann added: “I am trying to check into a flight happening tomorrow. AA redirects me to BA for checkin.

"AA works, BA does not… 'Sorry, due to a system error, we are unable to display your booking. Please contact your local British Airways office or Travel Agent.'"

Another Twitter user with the username Bloubiglouga said: “Hey @British_Airways what is going on ? I’m supposed to check-in and the website can’t even find my booking anymore.”

BA told Sun Online Travel: "We’re sorry for any issues our customers are having this morning, we’re working to get to the bottom of it as quickly as we can."

The technical issues come as the airline cancels a fresh round of flights to Italy due to coronavirus.

BA has scrapped 36 flights to the north of the country, mainly to Milan and Venice, as the Italian government quarantines 16 million and the UK Foreign Office advises against "all but essential travel" to the worst-hit regions.

In addition, BA has also confirmed two of its baggage handlers have tested positive for coronavirus.The staff members are understood to have been working at Heathrow Airport and have now been placed in self-isolation.

The news will spark fears over how many items of luggage the workers may have handled while carrying the virus, which can survive on plastic surfaces for up to three days.

The total number of Brits infected with coronavirus today hit 163 after 47 positive tests in the last 24 hours.

The news will spark fears over how many items of luggage the workers may have handled while carrying the virus, which can survive on plastic surfaces for up to three days.

The total number of Brits infected with coronavirus today hit 163 after 47 positive tests in the last 24 hours.

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