Police were called after a 12-year-old schoolgirl was reportedly knocked unconscious and had spiders placed on her face while she lay motionless.
The shocking attack reportedly involved pupils from Oldfield School in Bath, Somerset, although did not take place on its property.
The victim's mother has said she has been left feeling let down by the incident which has made her previously outgoing daughter shy and subdued.
Members of the victim's family , all of which have not been named to protect the 12-year-old's identity, say she was taken to hospital after she was knocked out.
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The girl's older brother said he had seen three videos of the incident at a meeting with the school.
He said: "In the first video, my sister and one girl began the fight stood across from each other, both of them looked like they aren't really sure what was happening.
"The other girl grabs my sister by the hair and after a small scuffle, my sister is dragged to the floor and the video ends.
"In the second video, they are both slightly further away from the original video's location and both upright.
"After a few exchanged blows, my sister is quite clearly knocked out and slumps to the ground.
"The other girl then looks at the camera laughing and smiling whilst she sits on top of my sister and starts swinging (at her) again.
"In the final video, my sister is unconscious on the floor and you see a hand come into shot with a spider in its fingertips.
"This hand then begins to rub over my sister's face and lips to 'check she isn't faking being knocked out'. Two of the three girls stay out of the way of the camera."
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He said he thought the school's response was not good enough.
"My sister was followed home and she was told if she didn't fight one of the 12-year-old girls, the 14-year-old girl was going to beat her senseless.
"A teacher spent the entire meeting trying to make my sister admit it was just a fight between students.
"He also promised my sister would be well away from the girls who attacked her until the issue was resolved. But the day after these meetings my sister was pulled into a room with one of her attackers and told by a teacher to be civil with each other.
"The other two had one-day suspensions and then were back in my sister's class. This is not a good enough response from the school."
The victim's mother said: "I absolutely wasn't satisfied with any of the phone calls I had with the school.
"In each one they just tried to make it my daughter's fault or nothing they could foresee."
She said that initially she was told her daughter's alleged attackers would be kept away from her, but this did not happen.
She said: "My daughter was utterly let down by the teachers and staff at Oldfield School in every way imaginable and still is.
"The school should have excluded those girls immediately and protected the victim, not the bullies.
"The police showed me the videos. They (the videos) are sickening. The videographer should be punished as well as the attackers."
The victim's sister said she used to be a confident and outgoing girl.
"My sister used to be so confident, talkative and outgoing and now she is so subdued. She is so shy and barely says four or five words to me.
"This has changed her life. I am very concerned about her mental health. This is all so upsetting."
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She added that all three girls should have been expelled.
She said: "The older girl who got expelled was at the school for a few more days before being chucked out.
"My sister was and still is very scared going to school. The school says it has a zero tolerance policy but their response has not been good enough.
"We are trying to find these videos and stop people from seeing what happened to our sister."
An Avon and Somerset police spokesman confirmed that three girls were interviewed about the attack but dropped action against two due to insufficient evidence.
The third has been referred to the local youth offending team.
On Friday a spokesman for Oldfield School said they were "very concerned" about the incident and have applied "appropriate sanctions" against those involved.
"The incident took place after the end of the school day and off site; however, schools are able to apply their behaviour policies in these circumstances and in this case we felt that it was essential for us to do so in order to protect the girl in question.
"Bullying has no place in our school community, and we will always take firm action whenever allegations are made.
"We are sorry to hear that the family still has some concerns, and we have met with them today to discuss the matter.
"The welfare of our students is our highest priority and we will take whatever action is necessary to ensure the school continues to be a happy and healthy community for everyone involved in it."
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