Christmas Gifts ‘were stolen by Evri delivery driver and sold at car boot sale’

An angry online shopper has claimed that an Evri delivery driver stole her order and sold it at a car boot sale, as another person claims the firm have "ruined Christmas" with their slack service.

Evri, formerly Hermes but rebranded after a string of scandals, is "delivering more than three million parcels a day" and experiencing a huge backlog, leading to some customers waiting weeks for their orders.

But consumers and business owners are unhappy with the scandal-hit firm, saying that it isn't fit to trade.

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"Honestly, they should not be allowed to operate," one rattled small business owner told the Daily Mail.

A mum from Great Yarmouth, Norfolk got a shock when her missing parcel turned up 60 miles away at a car boot sale in Mildenhall, Suffolk.

The Mail reported that it ended up there when a deivery driver's wife took a van full of packages to sell, and she was rumbled when a stranger sent a picture of the clothing items in a for sale pile to the 38-year-old – showing her name and address.

The clothes had been posted on NOvember 13 before going missing.

"I thought it might be the driver, so my husband phoned him and he said he was at a car boot sale in Suffolk and my parcel, still in its packaging with my name and address on, is being sold," she said.

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Darren Hilton, 51, who runs a fishery in Essex, told the paper that Evri has "ruined Christmas", because he has aorund £800 worth of presents missing.

"It's just ruined our Christmas," he said. "Every single order which has been shipped by Evri, I don't know where it is. Where are these parcels going? Have they got a depot for lost parcels?"

An Evri spokesperson said the company was investigating the car boot sale claims and added: "We are currently delivering more than three million parcels a day.

"However, like others in the sector, we are experiencing some delays to service due to record Christmas volumes, Royal Mail strikes, staff shortages and severe weather conditions."

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