Netflix is DOWN: TV and film streaming service crashes for frustrated viewers across the UK
- Appears the outage is nationwide and with customers unable to access content
- There were more than 1,600 complaints on social media as of 10:39am
Netflix appears to have crashed across the UK, leaving thousands of paying customers without access to the content.
Most of the complaints centre around being unable to connect to the website and streaming being unavailable.
Netflix announced last month the cost of of a standard subscription would be increasing from £8.99 to £9.99 a month.
A premium account will now cost £11.99 to £13.99, but its basic plan remains at £5.99.
Netflix has crashed for thousands of Britons. it last month announced last month the cost of of a standard subscription would be increasing from £8.99 to £9.99 a month
According to outage tracker site DownDetector there were more than 1,600 complaints on social media as of 10:39am GMT
Netflix users slam ‘greedy’ streaming site for increasing subscription by up to £2-a-month
Netflix users have slammed the ‘greed’ of the streaming giant for hiking subscription fees by up to £24-a-year.
The firm announced it was increasing its standard package – which allows two screens to access an account, as well as HD – by £1 per month, from £8.99 to £9.99, in January.
The premium package – providing four-screen access per account and Ultra HD – is bumped up by £2, from £11.99 to £13.99.
Netflix said the price hikes are essential to reflect the ‘significant investments’ it has made in new TV shows and films.
However, the move has angered many, with users rushing to vent their frustration on social media.
According to outage tracker site DownDetector there were more than 1,600 complaints on social media as of 10:39am GMT.
Almost half (44 per cent) of reported issues are to do with ‘no connection’ while one in three people having issues cite the primary issue is with Netflix’s website.
Man customers took to social media to talk about the issue, with some stating they are seeing the error code NSES-500.
‘If you get this error, it usually means that information stored in your browser needs to be refreshed. Follow the steps below to fix the problem,’ Netflix sayson its website.
It advises people to refresh the page and try Netflix again. However, users say this is not working and they are still unable to access the vast library of the streaming giant.
The cause of the outage remains unknown and MailOnline has approached Netflix for comment.
Disgruntled customers took to social media to raise their discontent.
As well as various screenshots and pictures of error screens, customers shared their reactions to being left stranded with no Netflix.
One customer with the username @uyenofulv said: ‘So apparently Netflix is down? How am I supposed to eat now?’
Others used GIFS to represent their disappointment and frustration.
Netflix appears to have crashed across the UK, leaving thousands of paying customers without access to the content
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