Schoolboy’s first holiday in THREE years costing £5,000 ‘ruined’ after 12-year-old develops painful blisters despite using factor 50 sun cream
- WARNING: GRAPHIC IMAGES
- Kainen Ellis, 11, travelled abroad with his family to a resort in Turkey on July 1
- He developed painful blisters despite using children’s factor 50 Nivea sun cream
- Kainen’s mother, Jessica Ellis, claimed he had to spend the second week inside
- Nivea takes safety complaints ‘extremely seriously’ and is in touch with family
A schoolboy’s first holiday in three years costing £5,000 was ‘ruined’ after he developed painful blisters despite ‘generously applying’ a factor 50 sun cream.
Kainen Ellis, 11, travelled abroad with his family to Turkey on July 1 and stayed at the three-star Eftalia Splash Resort in Antalya – his first holiday since the start of the Covid-19 pandemic.
However, it wasn’t long before the fun was ruined and the youngster developed painful blisters despite being smothered in children’s factor 50 Nivea sun cream.
Kainen’s mother, Jessica Ellis, 35, had flown abroad with the schoolboy alongside her partner Lee Tatt, 39, and their sons and daughter Primrose, three.
She claimed that Kainen had to spend the second week of their holiday in the hotel room and visit the doctors every morning where a nurse popped the blisters that had appeared all over his arms and shoulders.
His brother Preston, eight, allegedly used different sun cream, but wore the Nivea cream on his nose, which ‘quickly erupted in blisters also’.
Ms Ellis says she has been left heartbroken by what happened to her little boy – and is now issuing a warning to parents over using the well-known sun cream.
Nivea said it takes safety complaints ‘extremely seriously’ and is in touch with the family to find out what happened.
Kainen Ellis, 11, travelled abroad with his family to Turkey on July 1 and stayed at the three-star Eftalia Splash Resort in Antalya – his first holiday since the start of the Covid-19 pandemic
However, it wasn’t long before the fun was ruined and the youngster developed painful blisters despite being smothered in children’s factor 50 Nivea sun cream
Towards the end of the first week, the mother-of-three claimed Kainen’s upper body was becoming extremely red and sore – but thought that it was just a touch of sunburn
But the stay-at-home mother, who lives in Retford, Nottinghamshire with Lee and her three children, said: ‘I am disgusted with Nivea.
‘This was our first holiday since 2019, and it cost £5,000 for us all to go, but my son’s holiday was ruined after using their sun cream.
‘He was covered in blisters, all over his arms and shoulders. He was in absolute agony.
‘I was crying when I first saw the blisters, and now I’m heartbroken for my boys as it could scar.
‘I won’t ever use the sun cream again – it’s a well known brand and I’m just so disappointed.’
Ms Ellis’s friend Chloe, her boyfriend and their baby, joined the family on holiday, who last visited Spain in 2019.
Ms Ellis ‘made sure to cover her kids in sun cream’, and ‘generously applied Nivea Kids Sun Cream Trigger Spray SPF50’ to Kainen’s ‘shoulders and arms’.
Kainen’s mother, Jessica Ellis, 35, (pictured) had flown abroad with the schoolboy alongside her partner Lee Tatt, 39, and their sons and daughter Primrose, three
Towards the end of the first week, she claimed Kainen’s upper body was becoming extremely red and sore – but thought that it was just a touch of sunburn.
It wasn’t until the morning of July 8 when Kainen woke up with painful, huge blisters covering his arms and shoulders that Ms Ellis realised just how bad he was suffering.
Ms Ellis said: ‘He didn’t sleep that night, he was in agony, just rolling around in pain in his bed while we were all asleep.
‘I left him in bed in the morning when we went downstairs for breakfast so he could catch up on sleep as he hadn’t slept at all.
‘When I came back upstairs, he was stood in the front of the mirror in a total panic as he could see the big blisters in his reflection.
‘He had huge blisters all over his arms and shoulders, they looked so painful.
Ms Ellis ‘made sure to cover her kids in sun cream’, and ‘generously applied Nivea Kids Sun Cream Trigger Spray SPF50’ to Kainen’s ‘shoulders and arms’
‘I was crying and he was thinking about what could be the worse that could happen to him.
‘I rang my partner and we rushed him down to the doctors at the hotel. We had to see the nurse every morning to pop the blisters as they just kept coming back.’
Kainen ‘stayed in the hotel room for the entire second week of his holiday’ as his siblings, who allegedly used a different sun cream, got to ‘carry on playing in the sun’.
Flying back home to the UK on July 15, Ms Ellis took him to A&E where doctors redressed the blisters and told the mother-of-three to keep applying a cooling cream until the blisters had gone.
His skin has steadily improved, but Ms Ellis fears her little boy could be left physically scarred by the ordeal and is urging parents not to buy the sun cream.
She said: ‘I am disgusted with Nivea.
Flying back home to the UK on July 15, Kainen took him to A&E where doctors redressed the blisters and told the mother-of-three to keep applying a cooling cream until the blisters had gone
‘It says on the bottle that it protects you against getting burnt, but look what has happened to my boy.
‘I didn’t use that sun cream on Primrose at all and she was fine. I used a little of it on Preston’s nose and that ended up blistered as well.
‘Kainen didn’t want to leave the hotel room until the day we were going home as he was too embarrassed of what people would think.
‘He was getting a lot of stares and people asking questions when we took him to the doctors every morning.
‘I’m heartbroken for my boys as it could scar.
‘It absolutely ruined the second week of Kainen’s holiday as he was enjoying himself before.
‘I won’t ever use the sun cream again – it’s a well known brand and I’m just so disappointed.’
Ms Ellis said: ‘Kainen didn’t want to leave the hotel room until the day we were going home as he was too embarrassed of what people would think’
A spokesperson for Nivea said: ‘As the World’s No.1 Sun Protection brand*, we are dedicated to developing products that reliably and effectively protect against sun damage. We take any safety complaint extremely seriously as consumer trust in the safety of our products is our highest priority.
‘We are currently in contact with the consumer to understand more about what happened in this instance and to get relevant product information that will help our urgent investigation.
‘We rigorously test each of our NIVEA SUN formulations and their labelled SPFs according to internationally standardised test methods at independent test institutes, so we can always ensure the consistent, high-quality efficacy and consumer safety of all NIVEA SUN products.
‘We would like to stress the importance of regularly reapplying sunscreen and where possible seeking shade and covering up when spending time in the sun, especially between 11am and 3pm when the sun is most intense.’
Source: Read Full Article
