Homeowner bewildered after binman put her entire dustbin in lorry

Fury at vigilante binman who threw woman’s £25 recycling bin in the back of his lorry and took it away – because she broke council rules by having two bins out instead of one

  • Binman in Ripley, Derbyshire threw woman’s extra bin in the back of the lorry
  • Amber Valley Council said extra bin against the rules, but she says she paid for it

A woman has been left bewildered after a binman dumped her entire dustbin in the back of his lorry – because she put out two instead of one.

The homeowner, from Ripley, Derbyshire had ventured out of the house one day to take out some rubbish when she realised the bin was missing.

After she could not find it, she assumed the wheelie bin might have been taken by accident by a neighbour or on purpose by some unruly children. But it was only after she checked her neighbour’s CCTV that she realised what had happened.

The local council said that they were told by contractors that the bin was removed as she had put two bins out – but she said the second bin had been paid for.

She said: ‘We just went out and it had disappeared. We’ve got two green bins. They emptied it, put it back, then got back to get it and chucked it in the back of the lorry.

‘He’d already emptied it first. It’s actually quite funny. But after I laughed I was fuming at the time. It’s a problem. Everyone needs a bin.’

A woman has been left bewildered after a binman dumped her entire dustbin in the back of his lorry – because she put out two instead of one

The incident happened at around 9.20am on Friday, April 7. The video, shared by the woman, shows the worker, in a hi-vis orange jacket and trousers, trying to throw the green wheelie bin into the back of the bin lorry.

The bin then falls back out and then tries a second time to deposit it in the lorry. He successfully does this, and the bin is seen disappearing into the hole..

Since, the woman has emailed the council but has not received a response, nor her bin back. The woman has confirmed with neighbours that their bins were not taken, leaving her still clueless as to what the thinking was behind the confiscation.

The area of Ripley in which the woman lives falls under the remit of Amber Valley Borough Council and Derbyshire County Council. Amber Valley is responsible for the bins but it outsources its collection work to an external company called Norse Group.

The council have now launched an investigation into the incident. 

The incident happened at around 9.20am on Friday, April 7. The video, shared by the woman, shows the worker, in a hi-vis orange jacket and trousers, trying to throw the green wheelie bin into the back of the bin lorry

A spokesperson for Amber Valley Borough Council told the BBC that they had been told by Norse Group that the resident had put out two waste bins, which is not allowed.

However, the woman claims she paid for a second bin.

The council spokesperson added: ‘It nevertheless appears that the extra waste bin was incorrectly thrown into the back of the waste vehicle by the operative. This course of action is not in line with the council’s policy regarding re-using or recycling the bins.

‘The council is therefore currently in contact with Norse to ensure an investigation is undertaken so that incidents of this nature are avoided in future.’

MailOnline has contacted Norse Group for comment.

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