Prisoners reportedly under "lockdown" are being forced to wash themselves as well as flush their toilets with bottles of water.
HMP Liverpool are said to be experiencing some issues around their heating as family members of inmates claim that the prison has been facing heating issues.
The Walton-based prison system are said to have given each prisoner two bottles of water per day to "either drink, get washed with, or flush the toilet," LiverpoolEcho reported.
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The Ministry of Justice has since confirmed issues around the prison have seen that there are water problems resulting from a leaky pipe, which they are working on fixing.
A mum speaking of her son who is inside the prison worried for his mental health as prisoners were "locked down" and unable to leave their cells.
She said: "My son has been in lockdown for the last 48 hours due to their being no water in the full prison. They have been given two bottles of water to either drink, get washed with, or flush the toilet, as no water is on at all.
"It is inhumane to treat prisoners in this way and it's unhygienic. You wouldn't let a homeless people live there. When I have asked staff they just say nobody knows when it will be back on and they won't give us any details, it is an utter disgrace.
"They have no laundry services either on top of having no basic hygiene requirements.
"Our son is lucky as we give him money, some people don't have anything sent in for them and now can't go to their jobs because they're in lockdown.
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"My son works on the radio station and has mental health issues, so with him being in lockdown it's affecting him more and he's struggling."
Another family member worried of the "freezing" conditions as it meant there was also no hot water available to lags behind bars.
A Prison Service spokesperson said: "Water bottles have been distributed and staff are working urgently to fix a leak."
Information handed to Echo reporters revealed that the leak is likely to be fixed by Thursday, as prisoners are set to wash themselves and flush their toilets with bottled water for the foreseeable.
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