Have Outlook's spam filters broken? Inboxes are flooded with junk

‘Have Outlook’s spam filters just totally broken today?’ Users claim their inboxes are being FLOODED with junk emails

  • One user said he ‘woke up to an inbox full of spam’ but Microsoft is yet to explain
  • Microsoft’s services crashed last month due to ‘networking configuration issues’
  • Firm’s email service is lagging behind Google Gmail in terms of user numbers

Microsoft Outlook’s spam filters appear to be ‘broken’ as user inboxes became flooded with junk emails on Monday.

Outlook inboxes are reportedly getting up to 50 junk emails per hour, although the cause of the issue is unknown and Microsoft is yet to comment.

One user said he is ‘close to quitting Outlook’, which is already lagging behind Google’s Gmail in terms of user numbers. 

It follows Microsoft’s services crashing due to an outage last month, which among other issues stopped global users from accessing emails. 

Frustrated Outlook users took to Twitter to share their problems and ask the Redmond, Washington-based tech giant for an explanation. 

Twitter user @bremic9188, a self-described ‘Microsoft fanboy’, posted a shot of his inbox with the caption: ‘Outlook spam filter is garbage.’ 

Microsoft’s Outlook email platform was just one Microsoft’s service that crashed due to an outage last month

@tomwarren said on Twitter: ‘Have Microsoft’s Outlook spam filters just totally broken today? I woke up to an inbox full of spam and stuff keeps hitting my focused inbox.’

READ MORE: Why did Outlook crash in January and will it happen again?  

In January, Microsoft said it was ‘investigating issues impacting multiple Microsoft 365 services’ 

Another Twitter user, @philofthemoore, said: ‘Hi @Outlook Why am I now (overnight) getting spam in my inbox which was previously going to my junk folder?’

Meanwhile @zacbowden said he was ‘close to quitting Outlook’, adding: ‘The amount of junk mail I’m getting these days is absurd.’ 

And @bremic9188, who describes himself as a Microsoft fanboy, simply said: ‘Outlook spam filter is garbage.’ 

Another asked Microsoft to ‘turn the junk filter back on’ and claimed they were ‘drowning in spam’. 

According to one user based in California, they were averaging about 50 junk emails in their inbox every hour. 

Microsoft Outlook’s Twitter account is yet to comment on the matter, although it is replying to individual users asking them to send a direct message for more information. 

MailOnline has contacted Microsoft for more information about the cause of the issue.  

Only last month, Outlook suffered a ‘networking configuration issue’ that left millions globally unable to access their emails. 

The issue also caused outages on other Microsoft services including Microsoft Teams, Xbox Live and SharePoint Online. 

‘Turn the junk filter back on I’m drowning in spam’: Multiple Outlook users took to Twitter to share their problems and ask Microsoft for an explanation

Outlook has about 400 million users, but it lags behind Google’s Gmail, which is the most widely used email service with around 1.5 billion active users (file photo)

Outlook was also hit by service issues in June last year, making it inaccessible to some users. 

Outlook has about 400 million users, but it lags behind Google’s Gmail, which is the most widely used email service with around 1.5 billion active users. 

Outlook was initially launched as Hotmail – a reference to HTML, the language used in the World Wide Web – in 1996, eight years before Gmail launched. 

Microsoft CEO Bill Gates bought Hotmail in 1997 and it was integrated with the firm’s other software services under the MSN brand. 

In 2012, Hotmail was was reborn as Outlook, which remained the most popular email provider until 2015 when Gmail eventually overtook it.

The trillion dollar rise of Microsoft  

April 4, 1975 Microsoft founded by Bill Gates and Paul Allen 

June 25, 1981 Microsoft reorganizes into a privately held corporation

November, 1983 Microsoft Windows announced

November, 1985 Microsoft Windows version 1.0 released

February 26, 1986 Microsoft moves to corporate campus in Redmond, Washington where it is today 

March 13, 1986 Microsoft stock goes public

August 1, 1989 Microsoft introduces earliest version of Office suite of productivity applications

August 24, 1995 Microsoft launches Windows 95

1995 – Bill Gates, founder of Microsoft, becomes the richest man in the world aged 39 with a fortune of $12.9 billion at the time 

October 25, 2001 Microsoft launches Windows XP

November 15, 2001 Microsoft launches Xbox

October 21, 2003 Microsoft launches Microsoft Office System

November 22, 2005 Microsoft launches Xbox 360

January 30, 2007 Microsoft launches Windows Vista and the 2007 Microsoft Office System to consumers worldwide

June 28, 2011 Microsoft launches Office 365 

April 24, 2019 Microsoft becomes the third company in the world to peak at more than $1 trillion in market capitalisation value 

November 10, 2020 Microsoft releases Xbox Series X and Series S consoles

January 2023 CEO Satya Nadella announces Microsoft would lay off around 10,000 employees

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