ITV is DOWN: TV channel crashes leaving users across the UK with pixelated video and bad sound quality

  • According to DownDetector, ITV has been having issues since 15:20 BST
  • The reason for the outage remains unclear, but it is affecting people across UK
  • Initial reports indicate that the problem may be with ITV channels on Freeview 

ITV appears to be having issues this afternoon, with viewers reporting problems accessing its TV channels. 

According to DownDetector, the problems started at around 15:20 BST and are affecting viewers across the UK. 

While the reason for the outage remains unclear, of those who reported issues, 90 per cent said they were having problems with live channels, while 10 per cent said they couldn’t access the website. 

MailOnline has contacted ITV for comment. 

Initial reports indicate that the problem may be with ITV channels on Freeview. 

Replying to one user’s complaints on Twitter, the Freeview account wrote: ‘We are aware of issues with ITV channels just now. We do not have any more info as yet. We do recommend not retuning.’ 

ITV appears to be having issues this afternoon, with viewers reporting problems accessing its TV channels

According to DownDetector, the problems started at around 15:20 BST and are affecting viewers across the UK

While some users are experiencing a total blackout when trying to watch ITV, others have reported a pixelated screen.  

Several confused viewers have taken to Twitter to discuss the outage. 

One user wrote: ‘what’s up with all the itv channels? Have sound, no picture.’

Another added: ‘Are you having issues with your ITV freeview channels this afternoon? All are currently pixelated. Other channels are ok. Please advise? Thanks.’ 

And one vented: ‘@ITV it’s nice that you’re keeping your viewers so well informed about the lack of channel reception! NOT!’ 

While some users are experiencing a total blackout when trying to watch ITV, others have reported a pixelated screen

WHAT ARE THE VIDEO STREAMING OPTIONS AVAILABLE TO UK CUSTOMERS?

Netflix 

Price: From £5.99 a month  

Hit shows: 

  • Bridgerton 
  • The Witcher 

Amazon Prime 

Price: £7.99 per month OR £79 per year

Hit shows: 

  • Tom Clancy’s Jack Ryan
  • The Boys  

Apple TV+

Price: £4.99 a month 

Hit shows

  • Ted Lasso 
  • For All Mankind  

Disney+

Price: £7.99 a month OR £79.90 a year

Hit shows:

  • The Mandalorian 
  • The Simpsons  

NOW TV

Price: From £8.99 a month

Hit shows: 

  • Game of Thrones 
  • Chernobyl  

hayu 

Price: £4.99 a month

Hit shows: 

  • Keeping up with the Kardashians
  • Made in Chelsea  

BritBox

Price: £5.99 a month 

Hit shows: 

  • Spitting Image 
  • Midsomer Murders  

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