AN ETIQUETTE expert has revealed why holidaymakers are unlikely to get a free hotel upgrade even if they ask nicely.
A free hotel upgrade is the dreamiest way to quick the holiday off to a flying start – but in 2023 guests are likely to be moved into a pricier room.
William Hanson, the television etiquette expert has revealed why holidaymakers are unlikely to get upgraded for free – if they ask at check-in.
He told Sun Online Travel: "You can ask the hotel staff at check-in as an option, but you're unlikely to get the best room for free."
William warned of disappointment as the cheeky request is likely to be declined – and for a good reason.
He said: "The upgraded room might require more housekeeping staff to clean and maintain the room, which may mean the hotel would running at a loss if they gave a free upgrade."
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Instead of angling for a free stay, William explained that the best way to move into a better room, whether that be a sea view or a room with a balcony, is to ask for an on-the-day upgrade.
He added: "Ask to upgrade on the day because you might only be charged €20 per night instead of €50 per night a few days ago."
"While I wouldn't ask for a free upgrade, if you get an upgrade on the off-chance that's very different."
It has been known for hotel staff to bump up holidaymakers if the hotel is running at a low capacity, but that's not guaranteed.
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Once you've checked into the hotel, William had some expert for holidaymakers looking to be favoured by employees during their stay.
Please and thank you aside, he said: "Eye contact is key along with a genuine smile, and the appreciation of the work they are doing."
"One of my big bug bares is people on the phone when hotel staff come to the table."
"If a server comes up to your table, put the phone down and give them the attention."
He emphasised the importance of keeping off handsets when communicating with any staff member.
Try and use names where possible too, William said: "Write down their names on your phone.
"For example, the blonde waiter is called William.
"And then make sure to use their name when you're talking to them because they are a person too."
While these tips won't guarantee an upgrade, you might make someone's day.
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