‘Oscars for airports’ names Singapore Changi best airport in the world for 2023, Terminal B at New York’s LaGuardia declared ‘best new terminal’ – and the UK wins nothing
- Changi, which houses the world’s biggest indoor waterfall, has now won 12 times
- Hamad International Airport in Doha won the award in 2021 and 2022
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Singapore Changi Airport has been named the World’s Best Airport at the Skytrax World Airport Awards 2023, aka ‘the Oscars of the airport industry’.
The airport, home to a 40m-high indoor waterfall that’s the world’s biggest and the overall winner 11 times previously, also won the awards for World’s Best Airport Dining, World’s Best Airport Leisure Amenities and Best Airport in Asia.
The 2021 and 2022 Airport of the Year, Hamad International Airport in Doha, takes second place in the global ranking and won three top awards for the World’s Best Airport Shopping, the Best Airport in the Middle East and the Cleanest Airport in the Middle East.
Tokyo Haneda Airport comes third in the global ranking and picked up a trio of awards at the ceremony, held at Passenger Terminal Expo in Amsterdam today (Wednesday) – World’s Cleanest Airport, World’s Best Domestic Airport and Best Airport PRM & Accessible Facilities.
Accolades also flew in for New York, with Terminal B at LaGuardia Airport receiving the award for World’s Best New Airport Terminal, on the same day that it received the highest ‘5-Star Airport Terminal Rating’ from Skytrax.
THE WORLD’S TOP 20 AIRPORTS FOR 2023
1. Singapore Changi Airport
2. Hamad International Airport
3. Tokyo International Airport (Haneda)
4. Incheon International Airport
5. Paris Charles de Gaulle Airport
6. Istanbul Airport
7. Munich Airport
8. Zurich Airport
9. Narita International Airport
10. Madrid-Barajas Airport
11. Vienna International Airport
12. Helsinki-Vantaa Airport
13. Rome Fiumicino Airport
14. Copenhagen Airport
15. Kansai International Airport
16. Chubu Centrair International Airport
17. Dubai International Airport
18. Seattle-Tacoma International Airport
19. Melbourne Airport
20. Vancouver International Airport
Source: Skytrax
Winner Changi Airport is home to the world’s biggest indoor waterfall (above)
‘Our goal at the Port Authority was to completely transform the customer experience at LaGuardia, from curb to gate, by building a brand-new, world-class airport,’ said Rick Cotton, Executive Director of the Port Authority. ‘Winning this prestigious award and becoming the first North American airport terminal to receive a 5-star rating from Skytrax proves that we have accomplished what many once said was impossible: elevate LaGuardia from worst to best.’
Paris Charles de Gaulle Airport is fifth in the global ranking and was named the Best Airport in Europe, with Munich Airport winning the Best Airport Staff Service in Europe award, as well as the Best Airport in Central Europe.
Istanbul Airport won awards for the Most Family Friendly Airport and the Best Airport in Southern Europe.
A new award for 2023, Skytrax introduced the Art in the Airport category for the first time, with the winning airport being Houston Airport System in recognition of the art standards across its two airports, William P. Hobby Airport and George Bush Intercontinental Houston Airport. For Art in the Airport, the results are based on the Skytrax judging panel and not customer survey results.
Elsewhere in North America, Seattle–Tacoma International Airport won the award for Best Airport in North America.
In the Australia/Pacific region, Melbourne Airport won the awards for the Best Airport in Australia & Pacific and the Best Airport Staff in Australia & Pacific.
The UK, meanwhile, failed to land a single award in any category.
Hamad International Airport in Doha takes second place in the global ranking
Tokyo Haneda Airport (above) comes third in the global ranking and picked up a trio of awards – World’s Cleanest Airport, World’s Best Domestic Airport and Best Airport PRM & Accessible Facilities
Terminal B at LaGuardia Airport received the award for World’s Best New Airport Terminal
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Finnair says that it’s ‘designed to look and feel more like a piece of classic Nordic furniture’ than an airline seat. Ailbhe MacMahon tests it out on an overnight flight from Helsinki to Singapore Changi Airport – and back again.
Edward Plaisted of Skytrax said: ‘We congratulate Singapore Changi Airport on being named the World’s Best Airport for 2023. After being severely hit during the Covid-19 pandemic, it is pleasing to note that passenger numbers at Changi Airport are now at about 80 per cent of pre-Covid-19 levels, and expected to return to pre-pandemic levels by 2024.
‘This recognition for Changi Airport is from the airport customers and serves to underline the airport’s popularity with international air travellers. Winning this award as the World’s Best Airport is a very clear recognition of the team effort amongst all staff at the airport who contribute to Changi Airport’s success.’
The World Airport Awards are voted for by customers in ‘the largest, annual global airport customer satisfaction survey’.
THE A-Z OF WORLD AIRPORT AWARDS 2023
Bahrain
World’s Best Airport for Baggage Delivery
Best Airport Staff in Middle East
Baku
Best Airport in Central Asia / CIS
Best Airport Staff in Central Asia / CIS
The Cleanest Airport in Central Asia / CIS
Bogota
Best Airport in South America
Budapest
Best Airport in Eastern Europe
Cape Town
Best Airport in Africa
Best Airport Staff in Africa
The Cleanest Airport in Africa
Centrair Nagoya
World’s Best Regional Airport
World’s Best Low-Cost Terminal
Best Regional Airport in Asia
Crowne Plaza Changi Airport
World’s Best Airport Hotel
Best Airport Hotel in Asia
Dammam
Best Regional Airport in Middle East
Delhi
Best Airport in India / South Asia
The Cleanest Airport in India / South Asia
Doha Hamad
World’s Best Airport Shopping
Best Airport in the Middle East
The Cleanest Airport in the Middle East
Durban King Shaka
Best Regional Airport in Africa
Dusseldorf
Best Regional Airport in Europe
Fairmont Vancouver Airport
Best Airport Hotel in North America
Gold Coast
Best Regional Airport in Australia & Pacific
The Cleanest Airport in Australia & Pacific
Guangzhou
Best Airport in China
Haikou Meilan
Best Regional Airport in China
Best Airport Staff in China
The Cleanest Airport in China
Helsinki-Vantaa
Best Airport in Northern Europe
The Cleanest Airport in Europe
Hilton Schiphol Airport
Best Airport Hotel in Europe
Houston Airport System
World’s Best Art in the Airport
Houston Hobby
Best Regional Airport in North America
Hyatt Regency Shenzhen Airport
Best Airport Hotel in China
Hyderabad
Best Regional Airport in India & South Asia
Best Airport Staff in India & South Asia
InterContinental OR Tambo
Best Airport Hotel in Africa
Istanbul
World’s Most Family Friendly Airport
Best Airport in Southern Europe
Melbourne
Best Airport in Australia & Pacific
Best Airport Staff in Australia & Pacific
Montréal
Best Airport Staff in North America
Munich
Best Airport Staff in Europe
Best Airport in Central Europe
Mövenpick Hotel Bahrain
Best Airport Hotel in Middle East
Nur-Sultan
Best Regional Airport in Central Asia / CIS
Panama Tocumen
Best Airport in Central America & Caribbean
Paris CDG
Best Airport in Europe
Best Airport in Western Europe
Pullman Brisbane Airport
Best Airport Hotel in Australia/Pacific
Quito
Best Regional Airport in South America
Best Airport Staff in South America
The Cleanest Airport in South America
San Jose Juan Santamaría
Best Regional Airport in Central America & Caribbean
Best Airport Staff in Central America & Caribbean
The Cleanest Airport in Central America & Caribbean
Seattle-Tacoma
Best Airport in North America
Seoul Incheon
World’s Best Airport Staff
Best Airport Staff in Asia
Best Airport Immigration Service
Shenzhen
World’s Most Improved Airport
Singapore Changi
World’s Best Airport
World’s Best Airport Dining
World’s Best Airport Leisure Amenities
Best Airport in Asia
Terminal B, LaGuardia Airport
World’s Best New Airport Terminal
Tokyo Haneda
World’s Cleanest Airport
World’s Best Domestic Airport
World’s Best Airport PRM & Accessible Facilities
Vancouver
The Cleanest Airport in North America
Wyndham Quito Airport
Best Airport Hotel in South America
Zurich
World’s Best Airport Security Processing
Source: Skytrax
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