A NEWLYWED couple had to cancel their honeymoon after the flights were changed to the middle of the night.
The couple say they were given no warning about the change, causing them to lose out on their £4k honeymoon.
Caroline Jasinski, 33, married husband Alex Jasinski, 35, last year and the couple booked a trip to Turkey through TUI with their children for May.
The parents said they paid an additional £500 on top of the £4,000 holiday for daytime flights to suit having young children.
But, just a month ahead of the holiday, they noticed their return flight had been changed to 2am instead of the original 7pm departure.
The couple say this would have left them and their youngsters stranded for 14 hours as they need to check out of their hotel room by lunchtime.
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And, left facing a £480 charge for an extra night at the hotel, they opted to cancel the entire trip.
The parents, who already had their wedding re-scheduled twice due to Covid, say their special holiday was turned into a "nightmare".
Caroline said: "It wasn't a cheap holiday but because it was our honeymoon we wanted something a little more special.
"We were in total shock when we saw the flights had been changed after we paid so much to ensure the flight times were right.
"The children aren't babies but making them travel in the middle of the night would be a nightmare and in the end we couldn't face it."
The couple claim that TUI "weren't willing to do anything" leaving them "backed into a corner and forced to cancel" the lavish honeymoon.
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However, the story has a happy ending for the family with a TUI representative confirming the case has been settled.
A TUI spokesperson said: "We're very sorry the family were affected by a timing change on their honeymoon and understand how disappointing this must have been.
"We have been in continued contact with the customer and are pleased this has now been resolved, with the customer being refunded in full."
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Another family are worried that their £3k holiday to Turkey won't go ahead because of delays with passport renewals.
As many as 9.5million applications are expected to be made this year, after millions of passports expired during the pandemic.
The huge demand for applications had led to many families waiting much longer than the usual 5-6 weeks to get their passports back.
Here's the three things you should check on your passport right now to avoid any last-minute holiday chaos.
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