THE owner of a bridal boutique said she was shocked to find a scathing handwritten note comparing her shop to a prison cell and graveyard.

Tara Trethowan, 50, who runs The Bridal Studio in Cornwall, received the letter on November 30.

The handwritten rant, that was four pages long, blasted Tara's shop as "uninspiring and unattractive".

The note said the independent studio was "wasting a prime high street position with thoughtless displays" and accused Tara of not caring about her brides.

The store was also criticised for having "prison cell" grey walls, a bad colour scheme, bad dresses and "faded plastic flowers that came from a graveyard".

Tara, a mum-of-three, who has been running the boutique since 2015, posted the "ridiculous" note on social media.

The post racked up more than 3,300 likes, with supporters rallying to her defence.

One person said the letter was "an absolute load of b*******".

Sam Jane wrote: "I despair of the human race sometimes. So bloody rude and thoughtless."

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Tara said: "It's pretty ridiculous. Usually when we get letters they are from brides with a photograph of them in their dress thanking us for helping them.

"We didn't really know what to make of it and at first thought it was maybe a bit of a joke.

"We don't usually get handwritten letters, it was a bit of a shock.

"If somebody felt aggrieved by our windows and they were so upset about it then why didn't they sign the letter, e-mail us or write a Google review.


"At first I was disappointed to think that somebody felt like that about us because I put a lot of effort and love into what I do.

"I haven't got a clue who wrote the letter, that's the million-dollar question."

The anonymous writer said the letter "was difficult to write" and that Tara's displays should be "full of joy".

It even suggested peach as an alternative colour scheme and told Tara to buy decorations from The Range.

Tara added: "It isn't a job, it's like a vocation really.

"I love what we do and feel very privileged to be able to help brides find their dress.

"So to get a letter like that my first thoughts were 'wow, god I've really upset somebody'.

"But as it's gone on I'm thinking that it was somebody who's got a bit too much time on their hands and I got it in the neck for whatever reason.

"Everybody has an opinion and it's all subjective but I'm genuinely keen to know what drove them to write it."

Other social media users praised Tara and her shop.

Christine Woods said: "Oh my goodness, this beggars belief.

"Everyone has an opinion but why not put your name on it."

Charlotte Emily White commented: "This is literally so savage, uncalled for and inaccurate.

"This person is a k*ob"

And Judith Oliver weighed and said: "I look forward to seeing your windows whenever I'm in or passing through Helston."

Tara welcomed the person to come forward and offer any expertise they may have. She said that she is always trying to improve her businesses and is happy to hear constructive criticism.

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