Jet2 passengers cheer as woman ‘who slapped passengers’ and yelled at cabin crew is marched off Manchester airport flight to Turkey after it is diverted to Vienna
- A passenger was escorted off a diverted Jet2 flight to Antalya on Monday
- The passenger had become violent and had ‘slapped’ fellow passengers
- The flight was diverted to Vienna and passengers cheered as the unruly woman was taken off of the flight
Jet2 passengers on a flight from Turkey to Manchester cheered after a violent passenger was led off the flight – which had to be diverted to Vienna.
A female passenger on the flight from Manchester to Antalya became unruly around half-way through the scheduled four-and-a-half hour flight on Monday.
The passenger was ‘aggressive’ toward staff over babies crying on the flight and even slapped other passengers, a witness said.
A female passenger was led off the Jet2 flight which had been diverted to Vienna from Antalya
The flight had to be diverted to the Austrian capital so the woman could be removed, arriving at 11.40am before carrying on to reach Antalya two hours later than scheduled.
One passenger onboard the plane told the Manchester Evening News that a female passenger became disruptive ‘about an hour and 20 minutes’ into the flight.
‘There was lots of noise,’ the passenger, who asked not to be identified, said.
‘Then she came to the front of the plane. She was really angry towards Jet2 staff and wouldn’t calm down. Her voice was getting louder and more aggressive – she was shouting in people’s faces.
‘People were saying she was kicking off at the airport before she even got on the plane. Then some people said it was over babies crying on the flight.
‘A customer said something and she slapped him in the face. Then a man got up to try and calm the situation before taking her to the back of the plane.’
The rowdy passenger was seen on camera and had reportedly been slapping others on the flight
The passenger said that staff then made the decision to divert the flight to Vienna.
As the plane landed, the woman was said to have slapped another passenger as she was getting off.
‘This is the first time we have had to land because of someone on a flight,’ the passenger added. ‘Jet2 staff handled the whole situation very well. Nobody could help the out-of-control woman once she slapped the passenger.’
Jet2 sent a text message to passengers onboard the flight just before 12pm, apologising for the incident.
The message said: ‘Hello, we are sorry that due to the disruptive behaviour of a fellow passenger, your flight has been diverted to Vienna.
‘We are working on a situation to get you on your way as soon as possible.’
The flight left Vienna at 1pm before arriving at Antalya just after 3pm – one hour and 15 minutes later than scheduled.
The flight had to be diverted to the Austrian capital so the woman could be removed, arriving at 11.40am before carrying on to reach Antalya two hours later than scheduled
Manchester Airport declined to comment on the situation, saying it was a matter for the airline to comment on.
In a statement, Jet2 confirmed the incident. The flight operator also confirmed that the flight successfully continued onto Antalya once the passenger had been offloaded.
A Jet2 spokesperson told the M.E.N: ‘We can confirm that flight LS895 from Manchester to Antalya diverted to Vienna earlier today so that a disruptive passenger could be offloaded.
‘As a family friendly airline, we take a zero tolerance approach to disruptive behaviour.’
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