A PREGNANT mum was left physically sick after her new build home was flooded with sewage and faeces.
Trisha Fearn, 40, moved into the Persimmon home in Boulton Moor, Derby, earlier this year with her partner Sian, 30.
The mum-to-be claims that as soon as they got to the property they had issues with their drainage system with multiple blockages.
Trisha complained to Persimmon Homes in March, and said she had to wait a week before they attempted to resolve the issues.
The couple have had sewage flooding the property on multiple occasions, but Persimmon Homes say they are trying to work with the couple – and claim the blockage was caused by baby wipes and large amounts of tissue.
Trisha, who is currently on maternity leave, told DerbyLive: “We complained about sewage problems again on September 9, and were told someone would come and check the blockage, but they did not.
“When the emergency contractor came out, he said the blockage appeared to be baby wipes which could be anyone on the street due to our drainage line.
“He remembered visiting us when we first moved in about this problem and he too could not understand why he hadn’t been contacted to clear the blockage when it was reported.
“He’s on site everyday and this would have very likely stopped the raw sewage flowing through our house.”
The couple, who have two young kids, became concerned for the safety of their children when dirty water and sewage began to spill out of their downstairs loo.
Both of them attempted to stop the flooding by using towels, but were unable to stop the faeces and water from seeping into their hallway and kitchen.
Trisha added: “Our children were coming down from their bath when my partner saw it seeping into the hallway, the kitchen, the front room and on the stairs carpet.
“We immediately tried to stop the flood of excrement with all our bath towels.
“Our children were crying and upset because they didn't understand why they couldn’t come downstairs and they had to be evacuated to their grandparents immediately because of bacteria.
“I was physically sick down myself trying to stop the flow through the house.
“Our children had to leave the house for three days after staying with family whilst we tried to sort the house.”
Trisha complained to Persimmon Homes about the mess, who then conducted a deep clean as a gesture of goodwill.
But she claims that the clean wasn’t up to scratch, and left faeces on the floor, leading to the company offering to replace the floor in the bathroom.
Trisha wants the company to replace otheraffected flooring, which she has described the other affected flooring as “faeces-soaked”.
She added: “I’m absolutely exhausted by the worry for our children, let alone the fact that you don’t expect to have to manage in unsanitary conditions when buying a new-build property.
“Both kids were covered in a rash days after, I could not eat in the house because I felt so disgusted by the smell.
“I have had to personally clean the floors, walls and skirting boards with alcohol fluid but as best as we have tried, it is still vile now.”
A spokesperson for Persimmon Homes said: “We always aim to address our customers’ concerns in a timely manner.
“Contractors have visited the property of the customer to find there was no problem with the street’s drainage.
“The toilet blockage was caused by baby wipes and a large amount of tissue.
“We are also satisfied that no drainage from other houses has entered the customer’s premises as the drainage run on the street was clear.
“We will continue to liaise with the customer and we are committed to resolving any outstanding issues.”
Source: Read Full Article