Family left ‘in tears’ after being turned away from restaurant in top holiday spot – because of their kids | The Sun

A FAMILY was left 'in tears' after queuing in the cold for a restaurant – only to be told that their kids were banned.

The family were visiting the Christmas markets in the town of Ribeauvillé, a popular tourist town in France, when the incident occurred.

They decided to eat at the restaurant Wistub Zum Pfifferhüs, and waited for 30 minutes in the cold

But as they got to the door, they were turned away – and the waitress said this was because they had their four-year-old granddaughter with them.

They said a sign on closer inspection on the door read "pas d’enfants – merci," which translates as "no kids, thanks."

Her grandmother, who was visiting with her daughter, son-in-law and granddaughter, told local media: "My granddaughter was in tears, the whole family was in shock. We hadn't seen the sign on the door."

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She said she called nearby police after being left stunned by the sign, but they said they had to refer it to local authorities.

As a former restauranteur herself, she said she would always make sure that kids had a separate area to keep themselves occupied calling it a "lame excuse" as adults are often more badly behaved.

She added: "I'm not an aggressive person by any means. All I want is for the restaurant owner to get a fine."

The sign was also posted on social media, sparking fury among others who asked if it was a joke.

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Some people backed the owner, however, saying that they often hated eating at restaurants with "noisy and rude" kids.

The town's tourist office said they had "never seen anything like this" from restaurants before, and said it "harmed the profession and territory".

They added: "We would like to point out that many restaurant owners in the Ribeauvillé and Riquewihr area offer practical equipment for children such as high chairs, booster seats and changing mats.”

The restaurant owners Bénédicte Maistermann, 48, and her partner Roland Langer, 55, have since taken the sign down, admitting they "shouldn't have put it up".

However, Ms Maistermann also said that they put the sign up because of their limited capacity – with just 30 seats – and said it was because they didn't want kids queueing in the cold, so it was the "family's problem" for not seeing the sign.

She said they would continue to ban rude kids, claiming many were "spoilt brats who behave like royalty".

It's not the only place where kids are banned, as some airlines now have no-kids zones.

Low-cost airline Scoot, which operates flights between the UK and Thailand as low as £170, as a section where only adults are allowed.

We tried it out for ourselves – here is what you can expect.

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