I was banned from my easyJet flight with my godson after making very easy passport mistake – it was so embarrassing | The Sun

A WOMAN said she was left "upset and embarrassed" after she was banned from her flight after a simple passport mistake.

Johanne Morris and her godson Chayce Pearson were traveling to Portugal with easyJet for a holiday they had been planning for months.

Despite having no problem while booking her flights or while going through security at Gatwick Airport, she said they were stopped at the boarding gates.

She told the Mirror: " I was asked to scan my boarding pass on the machine which I did, it then showed a notification stating unable to fly in red writing."

Staff then explained that her passport was actually out of date due to new rules in place since Brexit.

Johanne's passport was issued in July 9, 2012 but had an expiry of August 9, 2022.

Read more on travel

Turkey holiday warning as strict new passport rules in place for Brits

The fascinating reason there are two French phrases on British passports

Despite Johanne's flight being in April, her passport was out of date as it needs to have at least three months left on it to travel to Europe – as additional months are no longer included.

This means her passport really expired in July 2022.

Not only was she banned from boarding her flight, but she said she was left £260 out of pocket.

Johanne said they were "treated like criminals" as they were escorted out of the airport.

Most read in News Travel

GROUNDED

Hundreds of flights cancelled to European hotspot – see if yours is affected

NO KIDDING

Passenger goes viral for making the kindest gesture for young girl on flight

ISLE BE THERE

Inside Richard Branson's new private island with two-storey infinity pool

ELBOWS OUT

Angry woman gets £132 compensation for sitting between 2 obese people on flight

She contiinued: " I found this to be very upsetting and left us in a state of embarrassment."

An easyJet spokesperson explained: "EasyJet follows current government rules on passport validity, as set out by governments where we operate.

"As Ms Morris’ passport was unfortunately not valid for her flight, we were unable to allow her to travel on this occasion.

"We remind customers during booking and before they travel via email to ensure they are aware of the travel requirements for the destination they are flying to and it is customers’ responsibility to ensure they have the correct valid documentation for travel.

"We are sorry to hear about Ms Morris’ experience when leaving the airport and we are looking into this with our ground handling provider and the airport."

Johanne isn't the first person to be caught out by the new rules.

Read More on The Sun

Vid ‘proves time travellers exist’ as performer seen with ‘AIRPODS’ in 2008

Simon Cowell reveals he’s back on hunt for fresh talent – but there’s a big twist

Mum Kate Barke was stopped from boarding her Ryanair flight to Majorca with her family for the same reason earlier this year.

And a woman's £2,000 holiday was ruined for the same reason.


Source: Read Full Article

Previous post Melting glaciers could cause the next pandemic, study says
Next post Woman reveals very clever trick to planning a stress-free holiday – and people love it | The Sun