Aldi promote their Click and Collect service

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Lockdown restrictions are easing in the UK today which sees millions of people now being able to socialise indoors once again. With visits to pubs and restaurants inside back on the cards, have there been any rule changes for supermarkets? Discount retailers Aldi and Lidl have shared their shopping rules.

Aldi regularly updates its shoppers with rules on its website.

The current rules include wearing face coverings as well as socially distancing from other customers, which have been in place for some time now.

According to the retailer, it will continue to ban customers who refuse to wear a mask, unless medically exempt.

Aldi will also continue to limit the number of customers in store and will use its traffic light system to monitor shopper numbers.

The supermarket said: “To minimise the number in store at any one time, we ask that you shop alone where possible.”

This will also help to reduce the queues outside.

Throughout the past year, the discounter has expanded its Click & Collect service, which sees customers being able to pick up groceries from their local store, contact-free.

Customers can check online if their local store is participating in the service. 

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Aldi also has Perspex screens at the checkout areas and continues to ask customers to pay by card or contactless if possible.

To help reduce queues and in store numbers, customers should shop at quieter times.

This tends to be in the evening, with 11am to 3pm being its busiest period.

Shoppers are encouraged to use the basket and trolley cleaning stations at stores as well as washing hands often.

Meanwhile, rival supermarket Lidl is also asking shoppers to shop at quieter times which is typically from 2pm onwards.

The discounter continues to ask customers to shop alone to “reduce the number of people in store and help maintain social distancing”.

Security officers will also remind those who enter stores to wear a face mask.

Lidl added that it has made changes to its in store bakeries too.

The supermarket said: “Whilst we always urge customers to use the tongs provided in our bakery, as a temporary measure, you’ll also notice there are disposable gloves for you to use in order to bag loose items yourself, safely.” 

There are also trolley cleaning stations and staff who are exempt from wearing a face covering will be wearing a visor.

There has been recent talks amongst supermarket bosses about the easing of social distancing measures in store.

However, supermarkets like Morrisons are continuing strict safety rules as well as installing more Perspex screens.

Morrisons’ cafés open today with a brand new menu to welcome customers back.

Speaking at its first quarter results conference last week, CEO David Potts, said that things like the Perspex screens were here to stay for quite some time.

We will keep our screens…We acted pretty rapidly to install them last year and they are an important part of making sure we are protecting staff and our customers and I’m certain it’s the right thing to do to keep them.

“We have also installed screens in our barista bars and cafés, which customers will see on Monday.

“I don’t think social distancing is something we are relying on in order to have no Covid costs.

“Social distancing and perhaps face coverings may go at some point but I think we may find that people have become used to having a little more space over the course of the pandemic.”

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