Cleaner reveals hoarder tenant left behind plastic bags full of excrement after blocking the toilet door with piles of rotten food and waste – and says the smell was so putrid his colleague was sick

  • Cleaner Jake Ritchie, 27, was called to a house in Sunderland, Tyne and Wear
  • Said it ‘worst job ever’ with property filled with rotten waste and human faeces
  • Took three full days to shovel three skips worth of trash out of house last month

A hoarder transformed their rented home into a ‘house of horrors’ by saving so much trash that they could no longer even get to the toilet – instead pooping in plastic bags that they would collect too.

Professional cleaner Jake Ritchie shared gruesome photos of his ‘worst job ever’ that shows the house filled with so much rubbish that some of the doors wouldn’t open and he had to shovel his way in.

The 27-year-old was called out to a house in Sunderland, Tyne and Wear, by a distraught landlord who had discovered his tenant had piled the property high with a sea of litter, rotten waste and human faeces.

The stomach-churning job took the cleaner and his colleague three full days to shovel three skips worth of trash out of the house last month.

The ‘house of horrors’ tackled by professional cleaner Jake Ritchie, 27, from Sunderland, Tyne and Wear

The hoarder transformed their rented home into a ‘house of horrors’ by saving so much trash that they could no longer even get to the toilet

The professional cleaner took the job from the desperate landlord who described the overflowing litter and horrible stench coming from his property. Pictured, the filthy sink

Jake said: ‘There isn’t much we didn’t come across in this house of horrors, it was absolutely grim and made for a few days of hell cleaning it up.

‘Every single room was three foot deep with rubbish and we had to shovel our way through it.

‘There were shopping bags full of faeces hung on the door handles all round the house – never again will I be dealing with human faeces.

‘I can only guess that it was so hard to move around the house because of the litter that they just stopped going to the bathroom, you couldn’t even get up the stairs. It was the worst job I’ve ever done.’

Many commenters applauded the cleaner (pictured) and said he ‘deserves a medal’ for tackling the ‘disgusting’ mess, slamming the tenant as a ‘tramp’

The family had so much rubbish that they went to the toilet in plastic bags that they would collect too because they couldn’t get to the toilet

The 27-year-old was called out to a house in Sunderland, Tyne and Wear, by a distraught landlord who had discovered his tenant had piled the property high with a sea of litter. Pictured, one of the bedrooms

The living room after Jake and his colleague set to work tackling the sea of litter and rotten waste

The professional cleaner, who runs a cleaning business including grave maintenance, valets and deep cleans, took the job from the desperate landlord who described the overflowing litter and horrible stench coming from his property.

But upon arriving at the two bedroom house Jake discovered it was even worse than he thought as the landlord had been unable to bear going inside and didn’t realise the extent of the mess.

Despite the human faeces hung in plastic bags around the house and smeared on the walls and floor, the cleaner and his colleague persevered and got the job done.

They made a significant improvement by clearing out the house and ripping up the soiled carpets, but admitted there was still a lot to do before it could be habitable again. 

The living room was filled with everything from litter to rotten waste and even human faeces. Pictured, the living room

The professional cleaner contemplated giving the job up because it was ‘so bad’ butt added he just got on with it and said the client was over the moon with the results. Pictured, the sparkling sink after the clean


Despite the human faeces hung in plastic bags around the house and smeared on the walls and floor, the cleaner and his colleague persevered and got the job done. Pictured, left the kitchen before and right, after

 Professional cleaner Jake Ritchie shared gruesome photos of his ‘worst job ever’ that shows the house filled with so much rubbish that some of the doors wouldn’t open and he had to shovel his way in. Pictured, one of the rooms

The hallway after three days of clearing litter and waste from the ‘house of horrors’

Jake said: ‘It was a new customer who called me, a landlord whose tenant had wrecked his house.

‘On the phone he just said it was littered and when we got there he wouldn’t even come inside so he didn’t know how bad it really was.

‘Me and the lad I had working for me spent three eight-hour days cleaning it and a fourth waiting for another skip to turn up – we filled three skips in the end.

‘The smell was awful and while we were working in one of the bedrooms the lad I was working with knocked a pan full of something rotten over and the smell was so bad he threw up. 

Jake said the smell was so awful in one of the bedrooms (pictured) that it caused one of his colleagues to throw up

The after result (pictured, the bedroom)  of three days of clearing litter and waste from the ‘house of horrors’


On the phone the tenant just told Jake the property was littered but when they got there, he wouldn’t even go inside so he didn’t know how bad it really was. Pictured, the littered stairs before (left) and after (right)

Jake explained how he and a guy he had working for him spent three eight-hour days cleaning it and a fourth waiting for another skip to turn up. Pictured, litter in the hallway

‘We had a break outside after that and I contemplated giving the job up because it was so bad but we got on with it and the client was over the moon with the results.’

The following day Jake posted before and after photos of the ‘house of horrors’ on his Facebook business page to advertise his work, sparking a debate in the comments about the reason behind the state of the leased house. 

Some commenters applauded the cleaner and said he ‘deserves a medal’ for tackling the ‘disgusting’ mess, slamming the tenant as a ‘tramp’.

Meanwhile others labelled the cleaner ‘unprofessional’ for posting about the job, insisting that the tenant must have had mental health problems.

Jake posted before and after photos of the ‘house of horrors’ on his Facebook business page to advertise his work (pictured)

Jake’s Facebook post sparked a debate in the comments about the reason behind the state of the leased house (pictured)

But others defended Jake’s decision to share the images, saying there’s ‘no excuse’ for the ‘disgusting mess.’

While some even pointing out that he kept the tenant anonymous to avoid shaming them and was just advertising his work.

Jake said: ‘I started off trying to defend myself and edited the post to say that I’m not here to shame anyone and I’m simply advertising my work.

‘I just left it in the end because you can’t please everybody and I got a lot more positive than negative comments.’

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