MILLIONS of households are set to get £400 wiped off their energy bills from next month, but some will miss out.

Families will start receiving money off their energy bills from October in six instalments.

A discount of £66 will be applied to energy bills in October and November, going up to £67 each month from December through to March 2023.

However, thousands of people will fall through the cracks of the rebate scheme and it could be down to different factors, including how they pay their rent or where their home is.

And despite the government's new Energy Price Guarantee, the average household's annual energy bill is still set to reach £2,500 from October 1.

If you don't pay your energy bills directly or you live on a site where the utility is already provided, for example, you won't get the money-off straight away.

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For everyone who IS eligible the money will be administered by energy suppliers.

If you want to know more about how your energy supplier is applying the discount, you can read our guide.

Those with a domestic electricity meter point paying for their energy via standard credit, payment card and direct debit will receive an automatic deduction to their bills.

Traditional prepayment meter customers will be provided with energy bill discount vouchers in the first week of each month, issued via text message, email or post, using the customer’s registered contact details. 

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Smart prepayment meter customers will see the energy bill discount credited directly to their smart prepayment meters in the first week of each month of delivery.

Anyone with a second home could find they benefit MULTIPLE times from the scheme, as eligible households will get the discount applied automatically.

Meanwhile, here's everyone who WON'T get the money-off automatically.

Who WON'T get the £400 energy bill discount automatically

Renters who pay "all-in"

The government has said it recognises that there are certain situations where a third party will be responsible for the bill.

It could be that your landlord is actually in charge of making the direct payments every month and is therefore named on the bill.

You instead might pay an "all-in" fee that includes your rent AND utilities like water, energy or even WIFI.

The Department for Business, Energy & Industrial Strategy says that in these situations, any charges should then be passed onto you.

It could mean your landlord cuts some of the price that month, given they've got the money-off, but this could vary at their own discretion.

The government has confirmed that further funding will be available to provide equivalent support of £400 for energy bills for the 1% of households who will not be reached through the energy bill support scheme.

An announcement with details on how and when these households across Great Britain can access this support will be made this Autumn.

Park Home tenants

You also might pay a"pitch" charge if you live in a park home.

A pitch fee is what you pay to the site owner by a park homeowner for the use of the site.

Normally it lets you use the facilities like onsite bathrooms, or rig up to generators provided.

Costs can vary from site to site and by individual pitches.

But the same idea applies, you won't see the money-off from the government yourself, but your site manager could lower what you pay that month.

The government has said it is also investigating how the discount could be passed on in this situation.

What help is there if I'm already struggling with my energy bills?

Households are already struggling to cover the cost of their energy bills, so further rises will only mean they need more support.

Your first step should be to contact your energy supplier.

They may be able to change your payment plan or check if you're eligible for their hardship fund.

For example, British Gas and Octopus have set up funds worth up to £750 to help customers who are struggling with their bills.

You should also check that you're getting all the benefits you're entitled to.

Use an online benefits calculator to make sure you're not missing out on any extra cash.

Similarly, you can search for charity grants that help you pay for gas and electricity bills.

There's more help from the government on the way too, later in the year.

Not only will households be lined up for the £400 help, but for those on Universal Credit and certain benefits a £650 one-off payment will be on the way.

Meanwhile a payment of £300 will go to low-income pensioners and £150 extra is heading to those with certain disabilities too.

They could get aid from the recently extended Household Support Fund too.

Thousands of pensioners in Reading for example can get up to £98 off their energy bills with the cash payment.

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The fund as a whole has been through a shake-up again, with more money pumped into it to help families with the rising cost of living.

But you'll have to contact your local council to find out what support is available in your area.

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