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Eco-friendly manufacturer called Ecover is urgently recalling one of its laundry detergent products. A recall is put in place when an unsafe discovery is made that could potentially pose a risk to the consumer. Details of the recall were listed on their website.

Ecover is recalling its 1.5 litre bottles of Zero Non-Bio Laundry Liquid after discovering it contains excessive levels of potassium hydroxide.

Potassium hydroxide is used in the manufacturing process to produce the soap which cleans clothes, however high levels of it can pose a serious risk to consumers.

It could cause serious harm to the skin and eyes, including skin burns or even eye damage.

Excessive levels of potassium hydroxide can also cause the bottle to leak.

Customers who may have brought this product are urged to stop using it as soon as possible.

Ecover said: “We recognise that our consumers expect more from Ecover Zero.

“As an organisation that lives and breathes clean, we are deeply disappointed by this issue. 

“We are resolved to working as hard as we can to make this right for our consumers so we can confidently continue together in our clean world revolution.”

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The product is sold at many retailers including Tesco, Waitrose, Morrisons and Sainsbury’s.

All of the supermarkets are recalling the item.

The batch codes affected are:

  • 1234173915
  • 1234173916

By going to www.ecoverukrecall.com customers can organise a careful collection and a refund.

Alternatively, customers can call 00800 0000 2655.

While looking for the batch code on the laundry detergent bottle, customers should wear gloves and be careful not to get any of the liquid on your skin.

Customers can find the 10-digit batch code on the neck of the bottle.

Ecover recommends wrapping the bottle in a plastic bag or placing it in a sturdy container, out of reach from children and pets while waiting for disposal.

The company also advises rinsing your skin or hair immediately with plenty of water because it can cause skin burns.

Ecover also advised customers on what they should do if the product was to get in their eyes.

The company said: “Rinse cautiously with water immediately for several minutes.

“Remove contact lenses if present and easy to do and continue risking. Please seek urgent medical attention. If there is prolonged contact, it could result in permanent eye damage.”

According to the eco-friendly label, the recall only affected two batch codes but customers are encouraged to check their bottle using their online tool.

Customers can find it here: https://www.ecoverukrecall.com/wantToCheck.jsp.

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